| Established in 1994, Hand Delivery has become a significant force in the field of distribution, providing a complete range of Same Day, Next Day and International logistics services to the business sector. With a focus on delivering on time every time and an ethos that prioritises customer care above all else, Hand Delivery has developed unparalleled industry standards.
Fleet and depot resources are comprehensive. Hand Delivery’s local warehouse is fully equipped with security and handling systems while our parcel and pallet hubs in the Midlands boast the latest in sortation and trunking operations. Distribution networks also encompass 130 APC depots, 50 Pallet-Track depots and a combined fleet of 3000 vehicles operating nationwide.
Leading Edge Technology is vital to our infrastructure. Local vehicles are equipped with Datatrak satellite navigation allowing real time vehicle tracking. Overnight parcels and pallets are bar-coded, scanned and tracked though our nationwide networks and central hubs using the very latest in scanning and electronic data transfer technology. Online booking and Pod services combine efficient order processing with confirmation of delivery details.
Hand Delivery’s customer service division is the crucial link between nationwide delivery networks and customers. Our customer care team is local to you and advisors are friendly, experienced and ready to answer your price and transit queries. With our direct customer call management system and computerised pricing structures when you call us we won’t waste your time.
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